Frequently Asked Questions about Woof Dah!
Common Questions Regarding our Burnsville Dog Boarding & Daycare Services
Daycare FAQs
What are your daycare drop-off times?
Can you feed my dog lunch or give meds during daycare?
Absolutely. If your dog needs a mid-day meal or medication, please bring it in a labeled baggie or container. We are happy to accommodate special diets and medical needs at no extra cost.
How often should my dog attend daycare?
For optimal socialization and routine, most dogs attend 1-3 times per week. High-energy breeds or puppies often benefit from 2-3 days to stay happy and calm at home.
Can I use daycare package for boarding checkout?
Yes! You can use a half-day or full-day package credit to cover late checkout fees for boarding. (Note: The package type must match the fee being covered).
When is the "Plaza" (outdoor park) open?
Our outdoor splash park, The Plaza, is open whenever the weather is above 50°F and conditions are safe. In winter, we move the fun to our climate-controlled indoor play parks to ensure sanitation and safety.
Kennel-Free Boarding FAQs
Is there really staff on-site overnight?
Yes! Unlike many “dog hotels” that leave dogs alone at night, Woof Dah! has awake, overnight staff in the sleeping room (Slumber Bay) 24/7/365. Your dog is never alone.
What should I pack for dog boarding?
Please bring:
1. A quick-release collar (with a name tag).
2. Pre-portioned food and any necessary medications. Please leave toys and blankets at home—we provide orthopedic beds and plenty of entertainment!
Where will my dog sleep?
In our cage-free Slumber Bay! Dogs sleep communally on orthopedic beds with their friends and a human caretaker. (We do have separation options for medical needs or upon request).
My dog has separation anxiety. Will they be okay?
This is exactly why kennel-free boarding works! Because your dog is surrounded by friends and human staff day and night, they are distracted and comforted, leaving little time to feel anxious.
Do you offer discounts for long-term boarding?
Yes, we offer a “10th Night Free” discount for stays of 10 nights or longer.
Holiday & Policy FAQs
What is the holiday cancellation policy?
For major holidays (New Year’s, Juneteenth, July 4th, Thanksgiving, Christmas), we require a 5-day cancellation notice. If you cancel fewer than 5 days prior, the $50 holiday deposit is non-refundable.
When should I book for holidays?
ASAP! Major holidays and Spring Break often book up months in advance. We recommend reserving your spot as soon as you know your travel dates.
Do you take dogs with behavioral issues?
If a dog shows aggression or extreme disruptive behavior, we may ask that they not return. We evaluate every dog’s temperament before they are accepted into our pack.